Frequently Asked Questions

Everything you need to know about elevating your home with Azuna.

What is the average shipping time for furniture and decor?

Standard shipping typically takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transportation.

Do you offer a warranty on Azuna products?

Yes, all Azuna home products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.

What is your return policy for home items?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Can I request fabric swatches before purchasing a sofa?

Absolutely. We offer complimentary fabric swatches for our entire upholstery collection to help you choose the perfect texture and color for your space.

How do I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna for larger home investments.